Terms of service

OVERVIEW
Welcome to ZORQINA! The terms "we", "us" and "our" refer to ZORQINA. ZORQINA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). ZORQINA is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You agree to provide accurate, current, and complete information when using our store.

SECTION 2 - OUR PRODUCTS
We make every effort to accurately display our products. However, colors and product appearance may vary slightly depending on your device, screen settings, and lighting.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. ZORQINA reserves the right to accept or decline your order. Your order is accepted only after payment is received and confirmation is issued.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. You agree to provide current, complete, and accurate purchase and payment information.

SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates only. We are not responsible for delays caused by carriers, customs, weather, holidays, or events outside our control.

SECTION 6 - INTELLECTUAL PROPERTY
The ZORQINA name, logo, product names, images, designs, and content are owned by ZORQINA, Lumora Living Limited, or their licensors. You may not use, copy, reproduce, or distribute our content without written permission.

SECTION 7 - THIRD-PARTY SERVICES
Our store may use third-party services, including Shopify and payment providers. We are not responsible for third-party websites, tools, or services outside our control.

SECTION 8 - PRIVACY POLICY
Your use of our store is also governed by our Privacy Policy.

SECTION 9 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate.

SECTION 10 - PROHIBITED USES
You may not use our website or services for unlawful, fraudulent, misleading, harmful, abusive, or unauthorized purposes.

SECTION 11 - DISCLAIMER OF WARRANTIES
Our services and products are provided "as is" and "as available" to the fullest extent permitted by law.

SECTION 12 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, ZORQINA, Lumora Living Limited, and our service providers shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our services or products.

SECTION 13 - INDEMNIFICATION
You agree to indemnify and hold harmless ZORQINA, Lumora Living Limited, Shopify, and our service providers from claims arising from your breach of these Terms or misuse of our services.

SECTION 14 - GOVERNING LAW
These Terms shall be governed by applicable laws in the jurisdiction where Lumora Living Limited operates.

SECTION 15 - CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time by posting changes on this page. Your continued use of our website means you accept the updated Terms.

SECTION 16 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us through the contact form on our website or by email at info@lumorafloral.com.

Our contact information is posted below:
Brand: ZORQINA
Company: Lumora Living Limited
Email: info@lumorafloral.com
Website: lumorafloral.com